Terms and Conditions

Single occupancy of Classic Rear Facing Rooms add £20 a night and for Forest View Rooms add £40 a night.

RESERVATIONS – To secure your reservation we require card details. Please note we don’t accept American Express. We operate a 7 day cancellation policy whereby if you cancel your stay within 7 days of your arrival you will be charged for your first night’s stay. We respectfully remind guests that a reservation constitutes a contract between yourselves and the hotel so we highly recommend you take out holiday cancellation insurance.

ARRIVAL/DEPARTURE – Guests rooms are available on day of arrival from 2.30pm. Check-out is 11am on the day of departure. Late departures will be charged. Please let us know if you will be arriving after 6.00pm or your room may be released.

SPECIAL OCCASIONS – We will gladly arrange wine or Champagne in the room to await your arrival.

CHILDREN – Children can be accommodated in a limited number of rooms so please contact the hotel direct to confirm availability. From ages 2 to 12 the overnight charge is £40.00 for Bed & Breakfast with extra meals charged as taken. Cots are available for under 2 year olds with a nominal charge of £5.00 per night.

DOGS – We accept dogs in a limited number of rooms so please contact the hotel direct to check availability. The price for dogs staying is £10.00 per night.

TRAINS – London Waterloo to Brockenhurst, Intercity 1 hr 35 mins. The Hotel is 1 mile from Brockenhurst Station. Taxis are usually available